Introduction
The domain of public records research holds immense importance, but also presents unique challenges regarding data accessibility, management, and processing. This case study elucidates the transformative efforts of our Senior Engineer, engaged as a consultant, who reshaped a public records research management application to streamline its functionalities and user experience.
Background
The client required a comprehensive solution to manage the intricacies of public records documentation. Their vision was to have an application that not only simplified the process of submitting, retrieving, and researching public records but also incorporated advanced management modules for orders, vendors, and documentation. Our Senior Engineer was brought on board to breathe life into this vision.
Challenges
1. Complex Workflow Management: Public records research involves intricate processes, from order placements to record retrieval and research. Streamlining these operations was a critical challenge.
2. Legacy System Limitations: The pre-existing REST API posed limitations in terms of scalability and modularity.
3. Data Migration and Management: Given the vastness of public records data, effective migration and management of this data was paramount.
4. Diverse System Components: The envisioned system had a myriad of components like pricing engines, document archives, and vendor management, each demanding specialized solutions.
Solutions
1. Innovative Application Build: Using React and Node, the Senior Engineer fashioned a state-of-the-art public records research management application. The new system offered a seamless workflow for the entire lifecycle of a public record – from submission to research.
2. Federated GraphQL API: Recognizing the limitations of the REST API, the system was transitioned to a federated (microservice) GraphQL API, ensuring better scalability and modular data handling.
3. Enhanced Feature Integration: Advanced modules for order management, vendor management, search functionalities, document archiving, Google Maps integration, and a sophisticated pricing engine were integrated, offering users a comprehensive toolset for their tasks.
4. Database Migration & Management: The Senior Engineer meticulously managed the migration of public records data, ensuring data integrity. The integration of an Object-Relational Mapping (ORM) system further streamlined database operations.
5. Additional Responsibilities: The consultant also played a pivotal role in PDF generation, applying EventBridge/Lambda tasking, requirements discovery and definition, providing detailed documentation, and offering front-end support as required.
Results
- Efficient Record Management: The revamped application drastically improved the efficiency of submitting, retrieving, and researching public records.
- Modular Data Handling: With the shift to a federated GraphQL API, data handling became more modular and scalable.
- Comprehensive Toolset: Users now had a one-stop solution for all their needs, from order placements to pricing considerations, all under one platform.
- Streamlined Database Operations: Effective data migration combined with ORM integration ensured seamless database operations and record retrievals.
- Clear Documentation: Detailed documentation facilitated easy system understandability and future enhancements.
Conclusion
Our consultancy with the client demonstrates the transformative power of integrating modern technologies and methodologies into traditional domains. Through the public records research management application, our consultant not only streamlined operational workflows but also paved the way for future expansions and innovations. This endeavor serves as a testament to the pivotal role of technology in optimizing processes and driving operational excellence.
